Customer Service

We gladly accept returns, exchanges, and cancellations Contact me within: 7 days of delivery Ship items back within: 14 days of delivery Request a cancellation: before item has shipped The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Questions about your order? Please contact us via e-mail info@balticambersale.com if you have any problems with your order.